Customer Technical Specialist – Oil & Gas

Job Description

Customer Technical Specialists (CTP) are the technical experts and advisors to our clients and our sales team and/or business partners. As a CTP you understand the client’s business requirements, technical requirements and the available solutions SkyGeo provides. This enables you to lead the configuration of the technical solutions offered, develop the project, prepare customer-specific reports and other deliverables and ensure and oversee the implementation on the customer side. Furthermore you will work as a consultant to deliver specialist advice and implementation support to our customers across industries.
Your activities will have an enormous impact on how our customers manage geotechnical risk in their operations. You will be expected to draw on your keen technical and communication abilities as you discuss specific solutions, configure our products and services for demanding technical users and deliver results and insights to our customers.

Responsibilities

You will apply your knowledge to:

  • Configure, understand and optimize our data feed to create insights into ground stability and related topics
  • Discuss specific solutions, configure our services and deliver insights to our customers
  • Define customer-specific risk indicators and apply SkyGeo tools to calculate, present and deliver related services
  • Write project reports including compelling visualizations, using SkyGeo software to produce them
  • Incorporate SkyGeo software and services into client-valued solutions
  • Actively drive and manage the technology adoption
  • Rapidly learn about new technologies, the possibilities of SAR and InSAR and related data for mapping onto stability issues
  • Find new ways to implement and integrate our data in geotechnical engineering practices for our users across industries.
  • Plan, manage and execute on multi-phase projects and interdisciplinary complex tasks
  • Deliver high quality outputs (graphics, text, presentations) for our consultancy projects
  • Support and educate our customers in the usage of SkyGeo services and train junior staff in the customer industry and applications

Qualifications

  • Minimum M.Sc. or equivalent, in Oil and Gas Engineering, Geotechnical Engineering, Geosciences, Remote Sensing or a related discipline
  • Minimum 2 years work industry experience in any of the fields mentioned above or PhD
  • Excellent presentation and communication skills
  • Experience in configuring, presenting and delivering data or consultancy services is a plus
  • Hands-on experience with either conventional geodetics or surveying methods or with InSAR will be an advantage

Personal characteristics

  • Work accurately in collaboration with customers’ technical users; sweat the details in excellent communications
  • Organized, analytical, and be able to eliminate obstacles using creative and adaptive approaches
  • Great team player in a technical project environment
  • Strong technical writing and analytical skills
  • Inquisitive, willing to learn our novel techniques
  • Comfortable working for a dynamic technical organization with a rapidly expanding customer base

Location

In one of our offices or remote

Apply